Nomad Equestrian does not accept liability for any loss or damages caused by this website, or any website linked to this website. Nomad Equestrian reserves the right to refuse or cancel an order at any time giving fair reason (eg. not for personal use, technical error, fraudulent activity etc.). We will make all reasonable effort to contact the purchaser on the details provided with the order and all monies received will be refunded using the original payment method.
The nominated currency used for all transactions on www.nomadequestrian.com.au is Australian Dollars (AUD$) and includes a 10% GST (Australian Goods and Service Tax).
Nomad Equestrian ships to many destinations around the world via Australia Post. If you can select your address at checkout, we can deliver to you! If your address can not be entered please provide alternative address details. We recommend international customers check with their countries customs office prior to ordering, with regards to understanding importing costs that may be liable at your destination country. Our international shipping charge of $50 is for transport costs only. Nomad Equestrian does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.
Orders are normally dispatched within 2 business days of Order Confirmation, subject to all ordered items being in stock. If any items cannot be fulfilled from your order we will contact you via email and offer an alternative solution or a refund.
On receiving the order the customer is responsible for inspecting the goods for fault or damage. Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify Nomad Equestrian, as soon as possible. Please see our Returns & Exchanges Policy for more information.
Our social media pages are a place of inspiration and encouragement for equestrians all around the world. While we do our very best to read and respond to as many comments as possible, please understand at times this may not be the case. If your enquiry is urgent or if you would like to discuss a matter further, please contact us.
If you tag any images with any of our brand social media handles,(@nomadequestrian) you are voluntarily submitting the content and give Nomad Equestrian the unrestricted right to use, in any capacity without limitation and compensation.
Nomad Equestrian, in its complete discretion, reserves the right to remove posts it considered offensive, irrelevant, hurtful or spam. Promotion for commercial services will be removed unless prior permission has been received, is an official Nomad Equestrian partner or is a non profit organisation aligned with the values of Nomad Equestrian.
TYPOGRAPHICAL ERRORS
In the event that an item(s) is listed at an incorrect price or with incorrect information, Nomad Equestrian reserves the right to withdraw that item(s) from sale, and to refuse or cancel orders. Nomad Equestrian will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.
Nomad Equestrian promotes a positive platform in order to support and empower our Equestrian Community. We publish product reviews on www.nomadequestrian.com.au that assist other equestrians to make informed selections on product that are constructive in feedback. Please understand we do not publish reviews that are abusive or unhelpful. Please reach out to us should you wish to provide direct feedback on our product or brand.
